Hanako Games

Help with installing!

#1 by Rem - Aug 23 2008

When I run the setup and reach the screen where I have to click the "Get Offer" button, it just directs me to the Local/Temp folder. There are four files: 3 images and an application called irsetup. When I run it, an error message pops up and says, "Invalid start mode: archive filename". So there is no website where I can take the survey and continue installation. Kinda stuck here.

I have a Vista, so maybe that's the problem? Help!

#2 by hanako - Aug 23 2008

What 'Get Offer' button?

Where did you download the game from? If you get it from me, the installer doesn't have any surveys or offers, so I'm not really sure what you're talking about.

#3 by Rem - Aug 23 2008

It was a gift for my birthday, so I'm not really sure...maybe it's completely the wrong thing or something. I don't think I'm gonna install it, might be a virus.

#4 by hanako - Aug 23 2008

If it's legit and not from me, it's probably from either Big Fish Games or from Reflexive.

Does the installer have a green fish on it? If it does, you can talk to Big Fish's support people and they'll help work out whatever's gone funny with your installer. Big Fish does have a "buy this game as a gift" program so someone could have used that to get it for you...

(Otherwise, I guess you could ask the person who got it?)

#5 by Rem - Aug 23 2008

Thank you, I think I will ask them.