Hanako Games

Cannot find data/sleeping jpg

#1 by ldyvic - Jan 9 2008

I have the full verison of the game. I went to play it today and it says missing data/sleeping jpg. Then doesnt start.

Anyone else have this probelm??

#2 by hanako - Jan 9 2008

Did you have both the demo and the full version installed to the same location and then uninstall the demo?

Installing things to the same spot means that they end up using the same files, so if you uninstall one of them, its files go away and the other one can't find them either.

(see Can't find...? )

how do I get

#3 by ldyvic - Jan 11 2008

Anther copy of the game.
I only got the digtal download. I did not buy the disk??

Re: game stopped working

#4 by Testsquid One - Jan 11 2008

ldyvic:

I have the full verison of the game. I went to play it today and it says missing data/sleeping jpg. Then doesnt start.

Anyone else have this probelm??

Did it work before, and did you change anything just before starting?

If you uninstalled the demo like Hanako said, you'll need to run the full version installer again to put the graphics back. (If you don't still have the full version installer, you'll need to download it again - wherever you bought it should let you redownload.)

Reply

#5 by ldyvic - Jan 15 2008

yeap it worked before. ;)
i do need the full installer again. I bought the game from Hanako.
I can not seem to find where to redownload it again with out haqving to buy it again.

#6 by hanako - Jan 15 2008

If you bought it from me email me a copy of your receipt and I'll get a new link set up for you.

??

#7 by ldyvic - Jan 15 2008

Do i mail it to this address??

support at hanakogames.com

#8 by ldyvic - Jan 15 2008

ok just to make sure this is who sent me the download info lol

Is this u lol

BMT Micro Orders ([email address removed])

You may not know this sender.Mark as safe|Mark as unsafe
Sent: Mon 11/19/07 7:55 AM
Reply-to: [email address removed]

Cc: [email address removed]

#9 by hanako - Jan 15 2008

yes, mail it to hanakogames.com, BMT micro are the payment processors.

(They can sometimes set up a new link for you, but more likely they'll just pass the email to me - when they get around to it. So it takes longer that way.)